The Ultimate Guide to Custom Cushion & Architectural Upholstery Cleaning Care
At QA Group, we specialize in high-quality custom cushions and architectural upholstery designed for commercial spaces. Proper upholstery cleaning care and maintenance will help preserve the beauty and longevity of your investment. Follow this guide to ensure your upholstered elements remain in top condition.
Caring for Your Custom Upholstery
- Use a soft, dry upholstery brush to remove surface dust and debris before vacuuming.
- Always use a vacuum with a brush attachment to prevent damage to the fabric.
- For high-pile or textured fabrics, brush gently in the fabric’s natural direction to maintain a consistent appearance.
Cushion Maintenance
- Fluff and smooth cushion inserts regularly to maintain their shape and comfort.
- Rotate and flip cushions periodically to ensure even wear and extend their lifespan.
- Avoid removing cushion casings for laundering, as this may alter the fabric’s fit and structure.
Protecting Your Investment
- Keep upholstery away from direct sunlight and heat sources to prevent fading and material deterioration.
- If spills occur, blot immediately with a clean, dry cloth—do not rub, as this can push the stain deeper into the fabric.*
Fabric Care & Cleaning Guide*
Immediate Spill Response
- Blot spills immediately with a dry, absorbent cloth.
- For mild stains, use a damp cloth or sponge with lukewarm water and mild soap.
- Rinse the affected area thoroughly and allow it to air dry completely.
Deep Cleaning & Stain Removal
- For tougher stains, professional cleaning is recommended.
- Ensure cleaning services use solvent-based cleaners without Trichloroethylene to avoid fabric damage.
- Dry with low heat or allow to air dry to maintain fabric integrity.
Mildew & Heavy Soiling
While most upholstery fabrics are mildew-resistant, mildew can develop on dirt and residue. To clean:
- Use a solution of one part bleach to two parts water (for bleach-safe fabrics only).
- Rinse thoroughly and let air dry.
- Do not use bleach on printed or natural fabrics such as hemp, as it may cause damage.

Specialized Upholstery Fabric Care*
Velvet & High-Pile Fabrics
- Vacuum with a soft brush attachment to maintain the plush texture.
- To remove pressure marks or wrinkles, use a steamer or a low-heat iron on the fabric’s reverse side.*
Performance & Contract-Grade Upholstery
- Wipe up spills immediately with soap and water.
- Disinfect using a 1:5 bleach-to-water solution or a mild disinfectant.
- If wrinkles form, use low heat or steam on the back side to smooth the surface.
By following these care guidelines, your custom cushions and architectural upholstery from QA Group will maintain their beauty and durability in any commercial environment.
*NOTE: Always test first on any fabric in an inconspicuous area prior to any self cleaning. When in doubt, always seek the help of a professional cleaning company.