QA Group Disclaimers, Terms & Conditions – Commercial Use

General Terms: These Terms & Conditions explain the rules and guidelines.

• Payment conditions involve a 50% deposit to be made before the initiation of material ordering, with the remaining balance to be settled upon project completion, unless mutually agreed otherwise.
• Once a deposit is made, order cancellations are accepted, but the initial deposit is non-refundable.
• Completion dates or lead times are estimates and are not guaranteed due to the potential occurrence of unpredictable events causing delays.
• Any changes to the contract must be documented in writing and signed by both the customer and an authorized representative of QA Group before proceeding. Additionally, any project delays attributable to the customer may result in additional costs.

DISCLAIMERS

Pickup and Delivery Services:

We offer pickup and delivery services limited to the ground floor or curbside only. However, please ensure your items are accessible and ready for transportation.

Storage Fees:

If the client communicates delays in installation or delivery exceeding one week or fails to respond or arrange pickup within one week of being notified that the items are ready, an initial storage charge will apply for moving the items into storage. Subsequently, weekly charges per pallet will be incurred.

Wood Disclaimer:

Clients should be aware that wood is a natural material, and variations in color, tone, and pattern are inherent between species and even within the same species. While we strive to match pieces, some variation is unavoidable. Wood may still mark or dent upon impact, with different woods exhibiting varying degrees of susceptibility.

By engaging in business with QA Group, clients agree to adhere to these terms and conditions. QA Group reserves the right to update these terms as needed. Additionally, please review our terms periodically for any changes.
For inquiries or concerns, please contact us via email: [email protected].

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