What to Expect
Custom Upholstery Order Timeline
Thank you for giving QA Group the opportunity to quote your custom upholstery project! As we proceed, we’ll keep you informed at every step. Our team will work closely with you from start to finish to design and engineer the perfect upholstered solution for your space and budget. Below, you’ll find our updated custom upholstery order timeline of what to expect.
Your Project Deadline & Customer Experience Are Our Top Priorities
01 Request an Estimate
It begins with an idea...
Submit an inquiry on our website with your project details, and a sales team member will collaborate with our estimating department to provide you with a comprehensive quote. Please allow 3 to 5 business days for our estimating process.
02 Approve the Quote
...one that gradually evolves...
Once you approve the quote, our standard lead time for custom furniture manufacturing is typically 6 to 8 weeks. This timeline begins after all fabric specifications, final build-to dimensions, and project details have been confirmed.
03 Submit your P.O.
...shaped by your confirmation...
Our production schedule fills up quickly. To secure your spot, submit your Purchase Order as soon as possible, even if your project is months away. This will ensure your project is prioritized in our production queue. Upon receiving your Purchase Order, the next critical step is to receive the deposit check. This lets us order custom materials and items with longer lead times early, keeping your project on track.
04 Order Materials
...we thoroughly plan for success...
While waiting for your final approval on your shop drawings, we highly recommend obtaining approval to order the specified fabrics as soon as possible. Even if final sizes change slightly, the amount of fabric needed will not be significantly affected. Delaying fabric orders may lead to stock shortages, and if the mill runs out, we’ll have to wait for a backorder since there’s no alternative source.
05 Confirm Dimensions
...crafted to precise specifications...
As we move towards a Just-In-Time workflow, we recommend focusing on providing final dimensions and approving the renderings first. This step is crucial as it allows us to initiate shop drawings and even begin CNC processes while fabric procurement is underway.
06 Engineering Drawings
...refined through revisions...
For projects requiring engineering drawings, we need to account for an additional (TBD) weeks. During this time, we’ll finalize any remaining design and dimension details to ensure everything is set for production.
07 Production
...then, we let the work shine...
Once all details are finalized and materials are in place, we will proceed with manufacturing. There’s nothing more required from your side, and we’ll keep you updated on the progress to ensure we stay on track with your project deadlines and timeframes, helping to prevent any unnecessary stress.
08 Q.C. and Delivery
...made in America, guaranteeing lasting quality.
After your project is complete, we’ll contact you to arrange pickup, delivery, or shipment. We also perform a thorough quality control check to ensure flawless dimensions and craftsmanship. We truly value your feedback and would love to hear about your experience – your testimonial helps others know what to expect from our team!
We’re excited to collaborate with you and your team. If you have any questions along the way, please don’t hesitate to reach out. Thank you once again for trusting QA Group with your custom upholstery needs.
